Title : ServiceNow Technical Consultant
Location : Columbus, OH
Duration : 12+ Months
Salary : Market
Technical Skills & Knowledge:
Primary Skills: ServiceNow
Responsibilities:
Provide assistance to functional teams including building request items,
tasks, workflows, etc.
Collaborate with client and internal teams to validate technical requirements
Design and document technical design, as needed, on stories to meet client
requirements
Deliver end-to-end automated solutions which include implementation of the
ServiceNow platform, core system, and other ServiceNow-centric applications
Design and develop 3rd party integration with ServiceNow using approaches
common to ServiceNow (REST, SOAP, JDBC, etc.)
Work directly with end users to resolve support issues within ServiceNow
Define and configure Service Level Agreements (SLAs)
Monitor health, usage, and overall compliance of ServiceNow and its
applications
Acting as a best practice agent in monitoring and reporting on the health,
performance, and compliance of the core ServiceNow platform as well as custom
solutions
Create and configure Business Rules, UI Policies, UI Actions, Client Scripts,
Script Includes, ACLs, etc.
Conduct research and adept in emerging products, services, and standards
Provide high visibility into status of technical work commitments
Certifications: ServiceNow Certified System Administrator (CSA) , ServiceNow
ITSM Implementation Specialist (CIS), ITIL Foundations
Experience: Minimum of two (2) years experience in an Information Services
environment and minimum of one (1) year in either ServiceNow Administration or
JavaScript development
Skills:
Understanding of ServiceNow functionality and how ITIL processes can be
automated in ServiceNow
Ability to configure & customize to meet business goals and objectives
Development experience with a service-oriented architecture
Deep knowledge of JavaScript with an understanding of XML, JavaScript
Libraries (AngularJS), and HTTP
Experience creating and promoting ServiceNow update sets
Excellent interpersonal skills with the ability to communicate clearly,
knowledgeably, and personably
Ability to comprehensively analyze problems and apply critical thinking to
derive a resolution
Experience in customer service, skills and committed to meeting expectations
of all customers
Strong desire to innovate, flexibility with minimal context-switching and
acquire new skills quickly
Strong collaboration and team-building skills and a commitment to continuous
service improvement
Reference : ServiceNow Technical Consultant jobs
Source: http://jobrealtime.com/jobs/technology/servicenow-technical-consultant_i5989
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