Amazon Connect Engineer

Must Have Technical/Functional Skills

Experienced Amazon Connect professional with at least 7 years of hands-on experience in designing, implementing, and optimizing cloud-based contact center solutions
The ideal candidate will have expertise in AWS services, IVR design, call routing, and integration with third-party applications.

1. Amazon Connect Core Expertise

  •  Amazon Connect Call Flows, Routing Profiles, Queues, and Agent Hierarchies

  • IVR Design & Configuration (DTMF & Speech-enabled)

  • Amazon Connect Contact Lens (for speech analytics & sentiment analysis)

  • Amazon Connect Insights (for reporting and analytics)

2. AWS Services & Integrations

  •  AWS Lambda (for backend processing & API interactions)

  • Amazon Lex (for chatbots & voice automation)

  • DynamoDB / RDS (for storing customer session data)

  • Amazon S3 (for call recordings & logs)

  • Amazon Kinesis / Event Bridge (for real-time analytics & event processing)

  • AWS API Gateway (for secure integrations)

  • AWS IAM & Security Best Practices

3. Scripting & Development

  •  Python, or JavaScript (for developing Lambda functions)

  • JSON, REST APIs, and Web Services (for API-based integrations)

  • Amazon Connect Streams API (for custom CTI and UI development)

4. Contact Center & Telephony Skills

  • CTI Integration (with CRMs like Salesforce, Zendesk, ServiceNow)

  • WebRTC, SIP, VoIP (for softphone & call handling)

  • Session Initiation Protocol (SIP) Trunking

  • Telephony Troubleshooting (latency, call quality, and debugging)

5. Monitoring & Optimization

  •  AWS CloudWatch & X-Ray (for monitoring and debugging)

  • Logging & Error Handling (structured logging in Lambda & Connect logs)

  • Performance Optimization (scalability & high availability best practices)

Roles & Responsibilities

  • Design, develop, and deploy Amazon Connect contact center solutions.

  • Configure and customize call flows, IVRs, routing profiles, queues, and agent hierarchies.

  • Integrate Amazon Connect with AWS Lambda, Lex, DynamoDB, S3, Kinesis and other AWS services.

  • Develop and maintain chatbots, voice bots, and automation workflows using AWS Lex and Lambda.

  • Optimize call flows and implement real-time and historical analytics using AWS Contact Lens and Amazon Connect Insights.

  • Troubleshoot and resolve telephony, latency, and call quality issues.

  • Work with developers, architects, and stakeholders to enhance customer experience and operational efficiency .

  • Ensure security, compliance, and scalability of the contact center environment.

TCS Employee Benefits Summary:

  • Discretionary Annual Incentive.

  • Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

  • Family Support: Maternal & Parental Leaves.

  • Insurance Options: Auto & Home Insurance, Identity Theft Protection.

  • Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

  • Time Off: Vacation, Time Off, Sick Leave & Holidays.

  • Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Reference : Amazon Connect Engineer jobs
Source: http://jobrealtime.com/jobs/technology/amazon-connect-engineer_i21600

Machine Maintenance Technician

Qualifications

  • Must have a good working knowledge and/or skills to a moderate degree of accuracy

  • Autoclave experience

Responsibilities

  • This candidate will perform a wide variety of tasks associated with repairing or resolving issues with most CNC machine tools and other equipment

  • Use precision test equipment to analyze, troubleshoot, and repair intermediate mechanical and electrical problems

  • Intermediate knowledge of the operation of CNC controls from different manufacturers

  • Work closely with customers, vendors, OEM’s

  • Independently organize and complete the work required to repair machine tools and other equipment

  • Train and assist level 1- Equipment Repair technicians, other level 2 Equipment Repair technicians, and preventive maintenance technicians

  • Troubleshoot and repair electrical and electronic circuitry to a component level safely

  • Perform a variety of specialized machine tool and equipment repair processes

  • Level and alignment of machines and other various equipment

  • Troubleshoot and repair of major machine tool and equipment problems

  • Disassemble, repair and rebuild equipment sub-assemblies and assemblies

  • Organize, tag and mark components for future assembly

  • Identify, repair or replace damaged components

  • Report activities and expenses timely and accurately

  • Some Servo system tuning ability

  • Train other employees for advancement

  • Train customers on operation and maintenance of CNC control systems

  • Advanced troubleshooting and repair of electrical and electronic circuitry

  • Light facilities maintenance, such as electrical

  • Work assignment via dispatched Work Orders

  • Most technical instruction will come from fellow Equipment Repair technicians, Equipment Repair Leads or OEM support personnel, OEM Maintenance Manuals or Training class documentation

  • Customer relations – Production Management and operators

  • OEM relations – Management, maintenance support, parts personnel.

Reference : Machine Maintenance Technician jobs
Source: http://jobrealtime.com/jobs/technology/machine-maintenance-technician_i21599

Production Manager

A premier landscaping company located in Morris County, NJ, is renowned for its dedication to excellence and customer satisfaction. We are currently seeking a dedicated and experienced Landscape Maintenance Production Manager to join our team. This role involves overseeing daily operations, managing teams, and ensuring the successful execution of maintenance work. We offer a dynamic work environment where innovation and teamwork are valued, making it an ideal place for career growth and development.

Responsibilities

  • Oversee and manage daily maintenance operations, ensuring efficient workflow and high-quality standards.

  • Lead a team of 20-25 crew members, providing supervision and guidance.

  • Develop and maintain schedules to ensure timely completion of work within budgeted hours.

  • Collaborate with clients to assess needs, provide estimates, and ensure satisfaction.

  • Monitor inventory and order necessary materials and equipment.

  • Ensure compliance with safety regulations and company policies.

  • Train and mentor staff, fostering a positive and productive work environment.

  • Address operational challenges and implement solutions to improve efficiency.

  • Maintain accurate records of projects, expenses, and employee performance.

  • Act as the snow regional area manager during the winter season.

Qualifications

  • Previous experience in landscaping, horticulture, or a related field.

  • Proven experience in a managerial or supervisory role.

  • Strong leadership, communication, and organizational skills.

  • Knowledge of landscaping techniques, equipment, and safety procedures.

  • Ability to manage multiple projects and meet deadlines.

  • Proficiency in Microsoft Office and project management tools.

  • Fluency in English and Spanish.

  • Valid driver’s license.

Compensation Annual Salary: Competitive, commensurate with experience. ($65,000-80,000)

Benefits

  • Company vehicle

  • Medical insurance

  • Simple IRA match

  • Performance Bonus Incentive

  • PTO: Holidays, Vacation/Personal

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Experience and License Requirements

  • Supervisor/Management (optional)

  • Driver’s License (optional)

  • Fluency in English and Spanish (optional)

Reference : Production Manager jobs
Source: http://jobrealtime.com/jobs/technology/production-manager_i21598

District Manager

Your Key Responsibilities Will Include:

  • Establishing strong working relationships with Clients.

  • Performing periodic location inspections and reporting findings

  • Resolving deficiencies within SLA timeframe.

  • Performing walk-through’s/estimates with prospective clients.

  • Managing and Training Custodial Technician Staff

  • Monitoring employee time and attendance.

  • Address and resolve any employee concerns

  • Managing daily staffing schedules and adjusting accordingly to ensure adequate staffing levels.

  • Conducting weekly payroll

  • Reporting accidents/injuries to Human Resources

  • Partner with the HR/Payroll and Operations teams on related issues

  • On-call availability for emergency situations (may include evenings and weekends).

  • Creating/managing supply orders and deliveries.

  • Submitting service requests to office.

Key Requirements:

  • Experience:Prior experience in the commercial cleaning industry is a plus.

  • Bilingual Skills: Must be fluent in both English and Spanish to communicate effectively with our diverse team.

  • Attention to Detail and Communication:Strong skills in both areas are crucial for success in this role. (Email and phone)

  • Results-Oriented:Ability to resolve challenges and handle emergencies quickly and efficiently and at a moment’s notice.

  • Problem-Solving:Results-driven with the ability to resolve challenges and emergencies quickly and effectively.

  • Multitasking:Capable of handling multiple tasks and projects simultaneously.

  • Customer Focus:Dedicated to providing excellent service with a positive, can-do attitude.

  • Technical Skills:Proficient in administrative and clerical procedures, with a working knowledge of email, spreadsheets, smartphones, and relevant software applications.

  • Valid Driver’s License – Company Car will be assigned.

Additional Responsibilities:

  • Complete any other tasks as assigned by management.

Why You’ll Love Working Here:

  • Supportive Culture: Thrive in a supportive and inclusive environment where every individual is respected and valued.

  • Competitive Compensation and Comprehensive Benefits: We offer competitive pay and a comprehensive benefits package, including 401(k), paid holidays, paid sick leave, supplemental insurance, health insurance, vision and dental coverage, generous PTO time, floating holidays, and access to Working Advantage and Insperity Perks Plus+ to enhance your overall well-being and work-life balance.

  • Company Phone/Company Car: Enjoy the convenience of a company phone/company car to stay connected and give you the ability to travel easily for work-related matters.

Reference : District Manager jobs
Source: http://jobrealtime.com/jobs/technology/district-manager_i21597

Security Camera Installation

Overview:
Tealpot connects professional security camera installers with clients seeking to protect their homes, businesses, and properties. Whether it’s setting up wired or wireless systems, indoor or outdoor surveillance, Tealpot helps you find projects that align with your technical skills and availability.

Responsibilities:

Install and configure CCTV and security camera systems.

Run cables, mount cameras, and set up DVRs/NVRs for live monitoring and recording.

Ensure proper camera positioning and secure network integration.

Provide client training on system use and basic troubleshooting.

Requirements:

Experience installing and maintaining surveillance systems.

Knowledge of wiring, networking, and camera software.

Ability to read technical diagrams and floor plans.

Attention to detail and commitment to neat, secure installations.

Benefits:

Access clients who need fast, professional camera installation services.

Accept flexible gigs based on your location and availability.

Get paid securely and on time through Tealpot.

Gain visibility and build credibility through client feedback.

Join Now:
Sign up on Tealpot to start landing security camera installation jobs today!

Reference : Security Camera Installation jobs
Source: http://jobrealtime.com/jobs/technology/security-camera-installation_i21596

Remote Senior Systems Administrator PAYS $58/HR

Remote Senior Systems Administrator needs 10+ years as a Systems Administrator
Remote Senior Systems Administrator requires:
• Logistics experience
• Project management required
• Retail experience
• Hands on system experience; issue logging and tracking and communicating with stakeholders
• System testing
• Trade compliance (ex: Datecart) experience is a plus

Remote Senior Systems Administrator duties:
• Assist with application deployments and on-boarding
• Maintain functional knowledge of Logistics processes and platforms
• Facilitate post-change validations to ensure desired outcomes were achieved
• Compile & present benefits of system patches/upgrades. Manage testing (with IT engagement)
• Field incoming requests or problem tickets from end-users to resolve application issues
• Facilitate continuous improvement efforts with business partners and IT, improving functionality and efficiency
• Communicate updates and escalations to stakeholders
• Coordinate across Logistics, IT, and application providers in support of issue resolution
Reference : Remote Senior Systems Administrator PAYS $58/HR jobs
Source: http://jobrealtime.com/jobs/technology/remote-senior-systems-administrator-pays-58hr_i21581

Regulatory Affairs Specialist PAYS $24/HR Rocky Hill, CT

Regulatory Affairs Specialist needs 1+ years’ experience
Regulatory Affairs Specialist requires:
• Bachelors Degree in Chemistry, Biology, Toxicology or related field. Experience in professional level position in business.
• Experience with OSHA/TSCA/RCRA/Export regulations desirable.
• Ability to manage multiple projects while effectively communicating status to senior staff. Excellent written and oral communication skills.
• Excellent Computer Skills.

Regulatory Affairs Specialist duties:
• Ensure that customers and employees are fully informed about the health and safety characteristics of our products and raw materials
• Prepare and provide product Safety Data Sheets (SDSs) and label warning statements in compliance with all appropriate regulations and in a timely manner.
• Provide timely assessments of developmental materials, including chemical materials and formulations, in order to assure that their health and safety,

Reference : Regulatory Affairs Specialist PAYS $24/HR Rocky Hill, CT jobs
Source: http://jobrealtime.com/jobs/technology/regulatory-affairs-specialist-pays-24hr-rocky-hill-ct_i21580

Envestnet UMP Data Analyst (4173-1) Cleveland, OH

Envestnet UMP Data Analyst (4173-1) Cleveland, OH

Microsoft Power BI, Business Intelligence and Analytics Tools, Envestnet UMP platform, BI tools like Tableau or PowerBI, SQL, Excel

If you post this job on a job board, please do not use company name or salary.
Experience level: Mid-senior Experience required: 10 Years Education level: Bachelor’s degree Job function: Information Technology Industry: Information Technology and Services Pay rate : View hourly payrate Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No
Digital : Microsoft Power BI

Digital : Business Intelligence and Analytics Tools

Job Summary

The Envestnet UMP Data Analyst will integrate and leverage data from the Envestnet UMP platform to drive actionable insights, optimize operational performance, and support strategic decision-making. This role requires a blend of technical proficiency, business acumen, and strong communication skills to collaborate across various teams, including product, engineering, and operations.

Job Summary

• Analyze, clean, and interpret large datasets from the Envestnet UMP platform, incorporating client, advisor, and CRM data.

• Strong expereince in handling Flat files, and strong work experince in APIs

• Develop and maintain dashboards and reports using BI tools like Tableau or PowerBI to track performance metrics across various data sources.

• Translate data findings into actionable insights, highlighting trends in client behavior, advisor performance, and CRM engagement.

• Collaborate with cross-functional teams to integrate data from multiple sources and support comprehensive business decision-making.

• Ensure data accuracy and integrity through robust quality checks and governance protocols.

• Qualifications include a relevant Bachelor’s degree, 3+ years of experience, proficiency in SQL, Excel, and BI tools, with additional scripting skills (Python/R) considered a plus.
Reference : Envestnet UMP Data Analyst (4173-1) Cleveland, OH jobs
Source: http://jobrealtime.com/jobs/technology/envestnet-ump-data-analyst-4173-1-cleveland-oh_i21579

Appian BPM – Business Process Management(BPM) (4181-1) Maclean, VA

Appian BPM – Business Process Management(BPM) (4181-1)
 Maclean, VA

 Digital : Appian BPM – Business Process Management(BPM), Advanced Java Concepts
.
 Experience level: Mid-senior Experience required: 10 Years Education level: Bachelor’s degree Job function: Information Technology Industry: Information Technology and Services Pay rate : View hourly payrate Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No
Advanced Java Concepts

Digital : Appian BPM – Business Process Management(BPM)

Job Summary

Requirement gathering and analysis.
Design and develop technical solutions on the Appian BPM Suite based on the requirements gathered.
Design integration requirements with other third-party platforms.
Designing data models.
Defining architectural & development standards for the project in adherence to Appian and client’s best practices.
Preparing high level technical specifications for the solutions.
Performing frequent code reviews & ensuring quality of the overall delivery.
Interacting with customers daily and be the main point of contact for customer
Presenting demos to the customers.
Running all major sprint ceremonies.
Able to do the Appian application deployments
Enabling the development team to go to the next level.
Oversee infrastructure set up in case of On-Premises projects.
Work on gathering project requirements. Work in Production Support environment
Reference : Appian BPM – Business Process Management(BPM) (4181-1)  Maclean, VA jobs
Source: http://jobrealtime.com/jobs/technology/appian-bpm-business-process-managementbpm-4181-1-maclean-va_i21578

IBM Content Manager (4171-1) Columbus, OH

IBM Content Manager (4171-1) Columbus, OH

FileNet Developer with skill set includes Documents and Insurance knowledge., Good knowledge in Insurance domain and Document

 
 Experience level: Mid-senior Experience required: 10 Years Education level: Bachelor’s degree Job function: Information Technology Industry: Information Technology and Services Pay rate : View hourly payrate Total position: 1 Relocation assistance: No Visa sponsorship eligibility: No
Job Summary

IBM Content Manager

FileNet Developer with skill set includes Documents and Insurance knowledge.

Good knowledge in Insurance domain and Document Production applications.

Reference : IBM Content Manager (4171-1) Columbus, OH jobs
Source: http://jobrealtime.com/jobs/technology/ibm-content-manager-4171-1-columbus-oh_i21577