Author: Jobs Real Time

We are hiring Contact Center Trainer for Meriton .
Reporting to the Contact Centre Trainer Manager, your overall responsibility will be assisting delivery of the training program across The Travel Corporations international touring brands.

You’ll have continual involvement in upskilling Contact Centre Agents with the knowledge required to meet key business objectives, including SLA’s that ensure customers are serviced with speed, accuracy, and effectiveness. The Contact Centre Trainer will help develop, implement, and maintain an ongoing training program as well as ad-hoc training agents when required.

Based out of our Bondi Junction head office (flexible working options available) your key responsibilities will include;

Development of Contact Centre Team Members

Work with the Contact Centre Trainer Manager and the Contact Centre Leadership team (CCSM, Head of Consumer & Performance leaders) to develop training based on identified needs
Work with the Coach Product and Service manager to develop and maintain Contact Centre process documents
Collaborate with the Training and Development manager to create efficiencies across training sessions, collateral, and future planning
Work with the Head of Contact Centre and People & Culture team to design training programs including the induction program ‘Take Flight‘
Deliver ongoing training to the Contact Centre Agents relating to:
Product
Consultative Sales Process
Booking and IT systems (Tropics, TMS, Genesis, Amadeus, SharePoint)
Reservation policies and procedures
Monitor Contact Centre staff to identify any processing shortfalls and assist with identifying training needs
Track agents progress & capture training opportunities early that can be addressed with peer partnering when required
Work with the Business Process Outsourcing Manager to train and develop the Hexaware team based in Manila
Be a brand and culture ambassador with an enthusiasm for travel

Training Content & Delivery

Work with the Contact Centre Trainer Manager to design, develop and maintain SharePoint online training manuals, agendas, presentations, and assessments for all training programs
Close collaboration with Work Force Planning team to ensure timing and duration of training aligns to resource management
Manage the scheduling and coordination of training facilities and resources
Contribute to the Contact Centre Training team collaborating with the Contact Centre Leadership team in the planning and development of the annual training calendar
Collaborate with Product & Service, Client Services & Air teams to maintain accurate and comprehensive knowledge of products, policies, procedures and ongoing system updates of all applicable TTC brands
Identify non-sales related barriers to success (product, systems knowledge, business process, etc.) and build a training plan to address accordingly
Administration

All other duties as reasonable required by management

What’s on Offer?

Career development in a sustainable global company with extensive learning and development opportunities. We want our people to grow with us

Full training and ongoing training provided
Flexible work environments available
Fun, welcoming, and enthusiastic culture with a strong social engagement
Generous travel discounts across our family of brands
Above award parental leave benefits
Reputable Employee Assistance Program

Reference : Contact Centre Trainer jobs
Source: http://jobrealtime.com/jobs/technology/contact-centre-trainer_i17567

Full Job Description

Are you looking for your next challenge?
The Australian Venue Co. family are looking for motivated, customer focused Food and Beverage Attendants to join our team.

So, why choose us?
Meriton are an ever-growing organisation looking for dynamic team players to help us keep up the pace. Every venue we open offers world-class hospitality career opportunities.

Successful applicants will have:
Outstanding communication and customer service skills
Excellent personal presentation, with an energetic personality
Outstanding communication skills, and be a team player
Strong food and beverage knowledge or the willingness to learn
Current RSA (essential)
Willingness to work flexible hours including nights and weekends

We offer:
Full training day for new employees
Structured career progression programs
Opportunity to experience multiple venues across our diverse portfolio
Collaboration with some of the best professionals in the industry

What will you be served in return?
The opportunity to start your Australian Venue Co. careers in excellent work conditions in a fast paced, but fun environment. We are a dynamic company with a relaxed culture, and we welcome and encourage innovative thinkers.

Job Types: Full-time, Part-time, Casual

Schedule:

8 hour shift
Flexible hours
Shift work

Salaries to be diacussed during interview
Reference : food and beverage attendants jobs
Source: http://jobrealtime.com/jobs/technology/food-and-beverage-attendants_i17566

JOB DESCRIPTION

We Meriton hotel are looking for an Assistant Manager in the Front Office team. This is a great opportunity to work within a strong team to develop your career in a supportive and fun environment.

The Role:

Leading the check in, checkout experience with the Front Office team
Lead the Front Office & Concierge team in enrolment of hotel loyalty program
Effectively communicating with all other departments including maintaining the daily reports, and leading the operation briefings for the team
Ensure a memorable experience for all guests, making everyone feel welcome and feel valued
Bringing energy and “can do” attitude to the Lobby and team
Ideally you will have

Previous experience with Opera
Experience in a similar role
Strong communications and listening skills
The ability to easily build rapport with team members and guests essential
Responsible Service of Alcohol certificate
Must have First Aid certificate
Drivers Licence (C Class)
Benefits

Attractive salary package
Parking
Hotel discounts through our global alliance program Discovery
50% off food and 50% off beverages at the hotel’s restaurants, bars and café
Discounted accommodation across worldwide Pan Pacific Hotels Group properties
Ongoing learning and development through our globally recognised U@PPHG online university accredited program in partnership with eHotelier
Complimentary meal whilst on shift
Health and Wellbeing – Employee Assistance Program & Discounted BUPA Health Cover
Reward and Recognition Program
Pan Pacific Hotels Group encourages work-life balance and offers an attractive package, including a competitive salary, duty meals, hotel discounts with our Global Hotel Alliance program http://www.gha.com, as well as many other great local benefits.

If you share our values and are passionate about driving a strong culture of success, are driven, and are seeking to develop a career with a rapidly growing international hotel brand, then APPLY NOW or click on the link to find out more about what Pan Pacific Hotels Group has to offer.

Job Types: Full-time, Permanent
Reference : Assistant manager jobs
Source: http://jobrealtime.com/jobs/technology/assistant-manager_i17565

MERITON JOB DESCRIPTION;
We have designed, developed and built an estimated one in 10 apartments in Sydney, along with some of the tallest residential towers in Sydney, Brisbane and the Gold Coast

Guests will unwind in design-led, modern and spacious rooms with the latest technology at their fingertips. With 3 restaurants and bars throughout the hotel, breakfast, lunch, after-work drinks and dinner are all taken care of. Our sleek contemporary spaces are perfect for meetings, private dinners, cocktail receptions or special events, allowing guests to transition effortlessly from 9-to-5, to 5-to-9. And then there’s the spectacular views from our roof-top where guests can make a splash in our Instagram-worthy floating infinity pool.

Your day to day

Guest Services Agents are the key point of contact for our guests. They are reliable, highly motivated and multi-skilled employees who efficiently make reservations, answer calls/inquiries, provide reception services and food & beverage services throughout the hotel. They work in close coordination with all employees and outsourced staff in the hotel and are dependable in meeting the needs of our guests throughout their stay.

Join us as a Guest Services Agent at Meriton Sydney . You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who can

Assist the Guest Service Leader in the hotel’s revenue growth by leveraging on the company’s systems, procedures and business processes.
Handle Guest check out and billing in an efficient, friendly and hassle free manner.
Promote reliable service through daily communication and coordination with all team members.
Ensure own productivity and that of the team on a day-to-day basis by planning and assigning work and establishing performance and development goals as set by the Supervisors
Contribute by participation in compliance with federal, state and local laws and safety regulations.
Check Guests in – Efficiently Greet, register and confirm guest particulars and payment details upon check in.
Check Guests Out – Print and confirm details of payment and bill for guests upon check out
Answer any guests enquires practically and simply in adherence to brand standards.
Handle guests’ complaints appropriately adhering to brand standards or direct them to Supervisors
Handle cashiering, payment and foreign currency exchange accurately.
Reliably handle all special needs and requests of guests and repeat visitors.
Retrieve and print Arrival/Departure Report, Backup Report and Trace Report from Opera PMS for daily room allocation.
Accurately Enter/Update Reservations
Handle Telephone Enquires efficiently and effectively
Perform in a self- sufficient way in line with business requirements
• Great Room- Process Guest Food and Beverage Order, Clear Tables (The Great Room) • Refresh Food and Beverage in The Great Room

Organize Guest Areas and Pick up debris throughout Public Areas
Updating constantly on local knowledge to improve the guest experience.
Responsible for IHG Rewards Club Enrolment & Recognition

What we need from you

This ideal candidate will also possess the following qualifications, skills and attributes:

You’ll have experience in reservations/front office/reception;
Strong attention to detail, written and verbal communication and organisational skills
Hotel industry experience is preferred but not essential
Ability to work in a fast-paced environment and prioritise workload

What we offer

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including paid birthday leave, enhanced parental leave, flexible work options and proactive health days. Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further.

We are proud to be IHG and we know you will be too. Visit harmeetkaur@meriton-au.com to find out more about us.
Reference : reservation agent jobs
Source: http://jobrealtime.com/jobs/technology/reservation-agent_i17564

We are hiring Head Chef for Meriton

Meriton is a multifaceted Family business located in a leafy, pond side business park in the heart of Botany, we are Monday to Friday and transform in to an events space after hours and on Weekends. Along with occasional corporate events on weekdays.

The position:

We are of European backgrounds, but offer modern Australian cuisine within the café. Ultimately a chef with a flare for specials and skills in many different cuisines would be ideal.

We have a daily Chef cabinet, that changes daily and ranges from, but is not limited to. Italian, Middle Eastern all the way to South East Asia.
You would be working alongside our current kitchen team and managing, mentoring & guiding junior staff to assist in the day to day running of our kitchen.

Duties will include but are not limited to:

Working alongside Kitchen team to produce our daily menu and creating daily cabinet
Organization and guidance of junior team to ensure running of the kitchen is cohesive
Have a real passion for food, and enhancing our customer experience
Requirements and skills

4+ years of experience as a Chef / Head Chef
Cert IV in Commercial Cookery
Technical cooking skills and understanding of kitchen management
Experience in running a busy pass section and overlooking all dishes before leaving kitchen
Organized & clean
Understanding of FIFO
Excellent kitchen and staff management, with a fair and inclusive dynamic
Details

38 hours per week Monday to Friday + Overtime rates Saturday Sunday if requested.

Job Types: Full-time, Permanent

Benefits:

Employee discount
Free food
Visa sponsorship
Schedule:

8 hour shift
Day shift
Fixed shift
Flexible hours
Monday to Friday
No weekends
Overtime
Supplemental pay types:

Overtime pay
Penalty rates
Education:

Certificate IV (Required)
Experience:

Chef: 4 years (Required)
Work Authorisation:

Australia (Required)
Edit job

Open

Benefits:

Employee discount
Free food
Visa sponsorship
Schedule:

8 hour shift
Day shift
Fixed shift
Flexible hours
Monday to Friday
Overtime
Supplemental pay types:

Overtime pay
Penalty rates
Reference : Head Chef jobs
Source: http://jobrealtime.com/jobs/technology/head-chef_i17563

We are hiring chefs to work for Meriton
In this venue every day is different as you will be both engaged in general lunch service, canape functions and sit down set menus.

This role is initially casual however moving into the new year full time employment will be an option for the right candidates.

As a chef you will be assisting with the day to day operations of the kitchen, managing sections and ensuring high quality dishes are being served to our guests.

30-38 hours available.

Main Responsibilities:

Prepare and cook high quality food according to menu guidelines and recipes
Ensuring all dishes are presented/ garnished correctly and consistently
Service Preparation: Garnishes, Ingredients, Sauces, sides etc
Receiving, recording and accounting for supplies and deliveries
Following kitchens regular cleaning practices
Assist in training junior chefs and trainees
WHS – adhering to and implement sanitation and safety regulations
Using safe work practices and supporting others to use them
Monitor and maintain kitchen equipment
Monitoring portion and waste control
Maintain a positive and professional approach to co-workers and customers
Opening and Closing kitchen
Restaurant experience preferred.

Work Perks:

50% off Tilley and Wills Venues

Work life balance (mostly week day, day shifts)

Progression opportunities available to head your own kitchen as the company expands.

Job Type: Casual

Benefits:

Employee discount
Employee mentoring program
Free food
Professional development assistance
Referral program
Schedule:

10 hour shift
8 hour shift
Supplemental pay types:

Penalty rates
Tips
Reference : Chef jobs
Source: http://jobrealtime.com/jobs/technology/chef_i17562

This role is based at our Meriton Hotel restaurant. The property is a beautiful open plan venue with large outdoor courtyard, kitchen garden and several unique event locations on site. In addition.

THE ROLE
The role as waiter/ waitress is to aid our management team to drive and further develop our team. The successful candidate will be a part of the front of house service team, alongside our manager in a friendly and supportive environment with enormously high service standards.

In addition to an impressive Meriton lunch, high tea menu, plus events, our restaurant’s success was built on exceptional customer service. The successful candidate will need experience in a similar managerial role in a successful venue.

MUST HAVE
Exceptional English required
Positive, smiling attitude
Bubbly personality – a true love for interaction with guests & get to know regulars
Knowledge basic Excel preferred but not mandatory
Exceptional organization skills
Problem solving skills
Remain calm under pressure

Strong references required. We are taking resumes & interviews now.

Requirements of the Role:

· A willingness to learn, grow and exceed guest expectations as a waiter/ waitress or wait staff/server in a high-end, high volume, Meriton hotel restaurant.

· Provide exceptional customer service to our guests.

What we Offer:

Excellent remuneration
Free parking on site
Established, idyllic, picturesque location
Great working conditions with one of Sydney’s leading hospitality companies
Scope for future development
Great work life balance with predominately day time hours outside of events.
Reference : waiter/waitress jobs
Source: http://jobrealtime.com/jobs/technology/waiterwaitress_i17561

Full Job Description
Engineer – Electrical

Meriton Hotel with an exceptional safety culture
Permanent employment which includes a huge range of additional benefits
Subsidised housing and utilities – Gove
About the role

We are looking for an Engineer – Electrical to provide engineering support to Hotel Operations.

This role is a great opportunity for a highly motivated individual with technical expertise. Working a 5 days on, 2 off roster and reporting to the Senior Electrical Engineer, you will be:

Developing, maintaining and archiving site electrical drawings for all project work
Preparing scopes of work and cost estimates for electrical and instrumentation project work
Coordinating and managing external electrical and instrumentation subject matter experts
Ensuring electrical statutory compliance for all electrical project work
Coordinating and managing external contractors
Preparing applications for capital expenditure
Participating in continuous improvement by identifying and implementing activities which will enable the increase in production or the decrease in cost per tonne of production
Ensuring site compliance with the electrical engineering standards and reviewing the standards on a regular basis
Providing electrical engineering support to operating and capital projects
About you

To be successfully considered for this role, you will have:

A Bachelor’s degree in Electrical Engineering
Experience in Electrical design
Knowledge working as an Electrical Engineer in heavy industry
Understanding of High Voltage and Low Voltage Electrical Standards
Intermediate to Advanced proficiency in MS Office
It will also be beneficial if you have:

Chartered Professional Engineer Qualification
Relevant experience in the mining industry
Knowledge of SAP
What we offer

Domestic relocation assistance on offer
Remote area allowance
Remote area holiday travel assistance
Paid parental leave up to 9 months
Health cover scheme for employees and their immediate family
Salary sacrifice & packaging options – rental, mortgage, super, vehicle
Rio Tinto employee share programme
Employee discounts – banking, accommodation, motoring, retail and more.

SALARY: To be discuseed during interview
Reference : Electrical engineering jobs
Source: http://jobrealtime.com/jobs/technology/electrical-engineering_i17560

Full Job Description
Engineer – Electrical

Meriton Hotel with an exceptional safety culture
Permanent employment which includes a huge range of additional benefits
Subsidised housing and utilities – Gove
About the role

We are looking for an Engineer – Electrical to provide engineering support to Hotel Operations.

This role is a great opportunity for a highly motivated individual with technical expertise. Working a 5 days on, 2 off roster and reporting to the Senior Electrical Engineer, you will be:

Developing, maintaining and archiving site electrical drawings for all project work
Preparing scopes of work and cost estimates for electrical and instrumentation project work
Coordinating and managing external electrical and instrumentation subject matter experts
Ensuring electrical statutory compliance for all electrical project work
Coordinating and managing external contractors
Preparing applications for capital expenditure
Participating in continuous improvement by identifying and implementing activities which will enable the increase in production or the decrease in cost per tonne of production
Ensuring site compliance with the electrical engineering standards and reviewing the standards on a regular basis
Providing electrical engineering support to operating and capital projects
About you

To be successfully considered for this role, you will have:

A Bachelor’s degree in Electrical Engineering
Experience in Electrical design
Knowledge working as an Electrical Engineer in heavy industry
Understanding of High Voltage and Low Voltage Electrical Standards
Intermediate to Advanced proficiency in MS Office
It will also be beneficial if you have:

Chartered Professional Engineer Qualification
Relevant experience in the mining industry
Knowledge of SAP
What we offer

Domestic relocation assistance on offer
Remote area allowance
Remote area holiday travel assistance
Paid parental leave up to 9 months
Health cover scheme for employees and their immediate family
Salary sacrifice & packaging options – rental, mortgage, super, vehicle
Rio Tinto employee share programme
Employee discounts – banking, accommodation, motoring, retail and more.

SALARY: To be discuseed during interview
Reference : Electrical engineering jobs
Source: http://jobrealtime.com/jobs/technology/electrical-engineering_i17559

Full Job Description
Engineer – Electrical

Meriton Hotel with an exceptional safety culture
Permanent employment which includes a huge range of additional benefits
Subsidised housing and utilities – Gove
About the role

We are looking for an Engineer – Electrical to provide engineering support to Hotel Operations.

This role is a great opportunity for a highly motivated individual with technical expertise. Working a 5 days on, 2 off roster and reporting to the Senior Electrical Engineer, you will be:

Developing, maintaining and archiving site electrical drawings for all project work
Preparing scopes of work and cost estimates for electrical and instrumentation project work
Coordinating and managing external electrical and instrumentation subject matter experts
Ensuring electrical statutory compliance for all electrical project work
Coordinating and managing external contractors
Preparing applications for capital expenditure
Participating in continuous improvement by identifying and implementing activities which will enable the increase in production or the decrease in cost per tonne of production
Ensuring site compliance with the electrical engineering standards and reviewing the standards on a regular basis
Providing electrical engineering support to operating and capital projects
About you

To be successfully considered for this role, you will have:

A Bachelor’s degree in Electrical Engineering
Experience in Electrical design
Knowledge working as an Electrical Engineer in heavy industry
Understanding of High Voltage and Low Voltage Electrical Standards
Intermediate to Advanced proficiency in MS Office
It will also be beneficial if you have:

Chartered Professional Engineer Qualification
Relevant experience in the mining industry
Knowledge of SAP
What we offer

Domestic relocation assistance on offer
Remote area allowance
Remote area holiday travel assistance
Paid parental leave up to 9 months
Health cover scheme for employees and their immediate family
Salary sacrifice & packaging options – rental, mortgage, super, vehicle
Rio Tinto employee share programme
Employee discounts – banking, accommodation, motoring, retail and more.

SALARY: To be discuseed during interview
Reference : Electrical engineering jobs
Source: http://jobrealtime.com/jobs/technology/electrical-engineering_i17558