Main Duties & Responsibilities
• Calling existing and potential customers to persuade them to purchase company products and services.
• Accurately recording details of customers’ purchase orders.
• Processing all customer purchases accordingly.
• Generating promising leads for the outside sales team to pursue.
• Managing customer accounts by ensuring that existing customers remain satisfied with company
products and services.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Using sales scripts offered by the company to drive sales and respond to customer rejections.
• Developing in-depth knowledge of customer products and services to make suitable recommendations
based on customers’ needs and preferences.
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
Job requirements and qualifications
• Bachelor’s or Associate’s degree in Marketing, Communications, Business Administration, or related
field is preferred.
• Proven track record within a sales environment
• Experience in customer relationship management.
• Dedication to providing great customer service.
• Proven experience working as a Telesales Executive.
• Proficiency in all Microsoft Office applications.
• The ability to follow scripts.
• Strong negotiation and consultative sales skills.
• Excellent organizational and problem-solving skills.
• Effective communication skills.
Reference : Ecommerce Executive jobs
Source: http://jobrealtime.com/jobs/technology/ecommerce-executive_i11155
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